7 Best WordPress Chatbot Plugins 🤖 2023 (Free & Pro)

Are you a WordPress website owner looking to enhance your user experience and customer support? Well, you’re in luck because, in this blog post, we’re going to explore the seven best WordPress chatbot plugins, both free and pro versions, that can help you achieve just that.

Now, you might be wondering, why should I even consider using chatbot plugins for my WordPress site. Well, here’s a staggering fact for you: studies have shown that 80% of businesses are planning to implement chatbots by 2023.

And do you know why chatbots are gaining such popularity? Because they can streamline communication, provide instant responses, and save precious time and resources for both businesses and customers.

So let’s check out this article to see which are the best chatbot plugins for WordPress. We’ve got a bunch of plugins you’ll love, that won’t just make your user experience better, but they’ll also boost your conversion rate, boost customer service, and take your content to the next level. So let’s get started!

Best Chatbot Plugins for WordPress

We can help you with extending the ability of your WordPress website so that you can use chatbots on your website if you need any assistance with this.

In this article, we’ve handpicked the seven best WordPress chatbot plugins, both free and pro, to help you revolutionize your website’s interaction with visitors. So, let’s dive in and discover the perfect chatbot plugin for your needs!

WP Chatbot is a powerful and intuitive plugin that allows you to build an interactive chatbot for your WordPress site. With various features and easy customization options, it is the most popular choice among WordPress chatbot plugins.

You can display the bot on all pages of your site with the Quick Access Widget, which is one of the highlights of the plugin. With it, users can easily contact you, whether it’s through email texts, phone, or messages. Users can easily interact with your website in a seamless, convenient way.

It doesn’t just give your users a great experience, it gives you valuable insights. With this plugin, you can get a transcript of every conversation you have with your bot so you know how your users communicate with it. Your website’s overall performance can be improved with this information.

Another handy feature of the plugin is its ability to automate the display of advertisements on the chat screen. This can be a great way to monetize your website and earn additional income.

You can easily customize the appearance of the chatbot to match the design of your website using CSS, ensuring a cohesive and seamless user experience.

The plugin is also multilingual and easily translated, making it accessible to users from all around the world. It is also compatible with WPML, a popular translation plugin for WordPress.

The plugin’s updates can be easily performed from your WordPress admin area, ensuring that you always have the latest features and improvements.

Whether you’re running a small business or a large corporation, WP Chatbot can be a game-changer for your website. It offers a range of customization options, powerful features, and the ability to serve multiple purposes, such as sales and customer service.

Key Features:

  • Analyze user interactions and conversations
  • Get transcripts of each conversation
  • Display automated advertisements on the chat screen
  • Import chatbots to another device for future use
  • Compatible with WPML for seamless translation
  • Updates can be performed from your WordPress admin area.

Landbot is a WordPress chatbot plugin that allows businesses to engage with their visitors at the point of sale. This plugin offers various customization options, such as adding custom CSS and personalizing elements like the robot avatar, fonts, and personal fields.

With this plugin, you have the flexibility to choose from four different formats, including total landing pages, pop-ups, embeddable sites, and live chats. Its drag-and-drop creator makes it easy to design advanced conversational flows, even if you have little knowledge of coding.

One of the key benefits of using the plugin is the ability to reduce response times and optimize the customer journey from the first touchpoint to the last. This helps businesses improve their conversion rates and provide a seamless user experience.

Launching chatbots with the plugin is a breeze, as you can do it with just a few clicks. Whether you want to use popular messaging channels or integrate chatbots into your website as pop-ups, widgets, landing pages, or embeds, it has you covered.

The builder interface of Landbot is highly intuitive, making it easy for users familiar with this type of work to navigate and enjoy the process of creating chatbots.

Key Features:

  • Customizable logo creation
  • Conversations can be deployed through various channels
  • Reduction of response time to increase conversion rates
  • Chatbots can respond to elements.

Botsify Plugin

Build Conversational Flows With No-Code Chatbot Platform

Botsify is a powerful WordPress plugin that brings automated customer service to your website through live chatbots. These chatbots can be seamlessly integrated into various platforms, allowing you to provide efficient and interactive customer support.

One of the standout features of the plugin is its collection of pre-built templates designed specifically for different industries. This means that whether you’re a restaurant owner or a travel agent, you can easily create chatbots that deliver clean and easy-to-navigate conversations without spending excessive time and effort.

In cases where the chatbot is unable to meet a visitor’s needs, The plugin immediately transfers the conversation to a human assistant. This ensures that your customers will always receive the assistance they require, providing a seamless and comprehensive support experience.

Customization is a key aspect of the plugin, allowing you to tailor the appearance of your chatbots to match your brand. You can easily add your logo and choose brand colors, ensuring that your chatbots seamlessly blend with your business regardless of the platform they are deployed on.

With AI chatbots, your business can automate customer interactions. Not only will you save time and money, but you’ll also improve the customer experience. Your customers will be more satisfied with your brand if intelligent chatbots handle routine inquiries.

Additionally, it offers flexibility in its functionality, allowing you to modify and customize the plugin to meet your specific requirements. This ensures that the chatbots align perfectly with your business needs and objectives.

If you’re interested in giving it a try, you’ll be pleased to know that the plugin offers a two-week trial period with no charges. You can evaluate its performance and suitability for your website before making a decision. After the trial period, if you choose not to continue using Botsify, you will be billed accordingly.

Tidio Plugin

Combines Live Chat and Chatbot Tools to Help You Provide Superb Customer Service

The Tidio WordPress chatbot plugin lets you make customizable chatbots that help with abandoned carts, promotions, and collecting contact info. This plugin lets you track visitors to your website so that you can get them to convert. It’s great if you don’t have 24/7 support.

This plugin has a widget that supports 180 languages, so you’re able to cater to a global audience and give support in multiple languages, too. You can also manage and reply to customer questions on the go with its Android and iOS apps, which are free on Play Store and App Store.

The plugin offers a range of features to help you streamline your customer support and marketing efforts. The bot conversation template allows you to automate responses and handle customer queries efficiently. The live chat feature enables real-time conversations with website visitors.

Your marketing strategy can be enhanced with customized email campaigns. Aside from that, the social media tool lets you keep track of all your chat requests, emails, and Facebook Messenger notifications in one place, so you can stay organized and respond quickly.

In addition to these features, it provides an integrated CRM system that allows you to collect and tag emails. This data can then be seamlessly sent to your CRM system, enabling you to effectively manage and nurture your leads.

In summary, Tidio is an awesome WordPress chatbot plugin. You can customize your bots, chat with live chat, use email marketing, integrate it with your CRM, and use social media. The interface is super easy to use, and there are lots of features, so website owners will love it.

Key Features:

  • Customized email marketing
  • Live chat on desktops, laptops, and smartphones
  • Seamless integration with CRM systems
  • Android and iOS apps for easy on-the-go management
  • Bot conversation templates for efficient automation
  • Real-time conversations with website visitors.

ChatBot eCommerce is a powerful chatbot plugin for WooCommerce that doesn’t require any configuration. It allows you to connect chatbots and conversational eCommerce shopbots without the need for third-party integrations.

With this plugin, customers can easily find and purchase products or contact the seller directly through the chatbot. This helps increase store sales and convert more customers.

In addition to the free version, the pro plugin offers advanced features to automate customer service and integrate Google’s artificial intelligence into your chatbot.

It’s a simple eCommerce ChatBot that allows your WooCommerce customers to quickly search for the products they’re looking for and contact the shop manager directly if they can’t find what they need.

One of the key features of the plugin is the ability to link to found products and display their product pages. This makes it easy for customers to view detailed information about the products they’re interested in.

Another great feature is the ability to choose where to place the chatbot button according to user preferences. This flexibility allows you to provide a seamless user experience on your website.

In addition to CSS styles, ChatBot eCommerce offers you the option to customize the chatbot to match your website’s theme and branding. The subscription and membership also include Live Chat and product searches, so you can engage with your customers even more.

Key Features:

  • Flexible placement options for the chatbot button
  • Support for custom CSS styles
  • Access to Live Chat and product searches.
  • Linking to found products and displaying their product pages

Drift Plugin

Give Your Customers That Personalized Feeling With Every Conversation

With Drift, small businesses can ditch opt-in forms and engage with visitors and generate leads. With this plugin, they can use live chat sessions instead. As well as optimizing sales connections and finding leads more easily, larger companies can benefit from this plugin as well.

One of the main advantages of using the plugin is its real-time communication capability. You can connect with your customers instantly, sending targeted messages and providing quick answers to common questions. This sets it apart from other plugins that solely focus on customer support.

Besides boosting customer service productivity, the plugin is awesome. It’s a live chat that combines with a chatbot, so you’ll be able to give better customer service. Plus, it’s integrated seamlessly with Salesforce CRM and email marketing, so you can provide great service to your customers.

Drift can be used to initiate conversations with potential customers who have shown interest in your products or services. These conversations are designed to convert leads and create sales scenarios, ultimately enhancing customer satisfaction and boosting sales.

With Chatbot with IBM Watson, you will be able to easily integrate artificial intelligence into your WordPress website and give it an advanced level of interaction with your users.

With this plugin, you can create chatbots that provide rich responses, including images and clickable replies. This not only enhances the user experience but also streamlines the first contact between your website visitors and your customer support representatives.

One of the standout features of this plugin is the 1-to-1 voice communication option, which allows customers to speak directly to a live agent from within the bot. This is a great way to provide personalized support and address any complex issues that may arise.

Furthermore, Twilio, a leading cloud communication platform, is integrated with the plugin. Users can use Twilio VOIP calls to enter personal information via the chatbot dialog, such as their names. It’s extra convenient and makes sure sensitive info is protected.

This plugin also lets you customize the chatbox to fit your website. By choosing the pages and posts where the chatbot should appear, you can make sure it shows up at the right time to the right people. This way, you can maximize engagement and drive results.

Key Features:

  • Account-based communication with the chatbot
  • Add rich responses with images and clickable replies
  • Choose where the chatbot should appear on your website
  • Customize the chatbox to suit your needs.

Frequently Asked Questions

What are chatbot plugins?

Chatbot plugins are tools that can be added to a WordPress website to enable the use of chatbots. Chatbots are artificial intelligence programs designed to interact with website visitors and provide automated responses to their inquiries.

Why should I consider using chatbot plugins on my WordPress website?

Chatbot plugins can offer several benefits for your WordPress website. They can provide instant responses to frequently asked questions, improve customer support by addressing inquiries 24/7, and even generate leads by engaging visitors with personalized messages.

Additionally, chatbots can help save time and resources by automating repetitive tasks and freeing up your team to focus on more complex issues.

How do I choose the best chatbot plugin for my WordPress website?

When selecting a chatbot plugin for your WordPress website, consider factors such as ease of use, customization options, integration with other tools, and the level of customer support provided.

It’s also important to evaluate the features offered by different plugins, such as natural language processing, multilingual support, and analytics capabilities, to ensure they align with your specific needs and goals.


In conclusion, we have explored the seven best WordPress chatbot plugins, both free and pro, that can enhance the functionality and user experience of your website. These plugins offer various features and customization options to suit your specific needs.

As mentioned throughout the article, if you are looking for more tutorials and guides on WordPress-related topics, we highly recommend checking out the BetterStudio blog. Their extensive collection of articles will provide you with in-depth knowledge and step-by-step instructions to further enhance your website.

To stay updated with the latest tutorials and tips, make sure to follow BetterStudio on Facebook and Twitter. Their social media platforms are regularly updated with new content, allowing you to stay ahead of the game and make the most out of your WordPress experience.

Our article was really interesting, and we’d like to thank you for reading it. Feel free to leave a comment below if you have any questions or encounter any problems with these chatbot plugins. We’re here to help you. Happy chatting and good luck with your WordPress website!