How To Add Chatbots and Live Chat to WordPress Using Tidio
Servicing the individual needs of visitors to your website can take considerable time and resources. Whether it is to manage sales inquiry emails, customer complaints, or just to answer FAQs, having human operators can prove expensive, particularly for the more repetitive tasks. This is where chatbots and live chats step in to ease that burden. What Are Chatbots? Chatbots are software for simulating human conversation. They are often used in online customer service to help site visitors with inquiries on product availability, order status, delivery times, technical issues, etc. Chatbots can: Engage potential customers at the point where they are most likely to share their contact details, thereby proactively collecting email addressesPresent your services more effectively through automated conversationsProvide content and information tailored specifically to visitors’ profiles and interestsProvide immediate self-service answers to FAQsSend…
